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My product is faulty, what can I do?

We're sorry to hear your product has a fault. We've made our returns process as easy as possible to help rectify the issue. 

We offer a complimentary six-month warranty as standard across all our hardware products, including kits, mods, tanks and batteries. You may be eligible for a longer warranty with the product manufacturer, but this is something you'll need to register for. 

Take a look at our Delivery & Returns page to find out how to return your faulty product and for more details on our return policy.